ARE YOU TAKING CUSTOM ORDERS?
Let us know what you have in mind, and we will let you know if it's something we can do. Making alterations to a piece we offer, adding a feature, or even coming up with something entirely new, is one of the ways new pieces are added to our collections. Kristin has sketchbooks full of drawings, notes, and scribbles. Your question is often all she needs to flesh out an idea, or bring a completed idea to life.
Please see our PRODUCTION TIMES FOR CUSTOM WORK at the end of this section.
DO YOU ACCEPT REQUESTS FOR ONE OF A KIND CUSTOM WORK?
We are not taking one of a kind custom requests at this time. We are only taking custom requests if the piece being created is something we can add to one of our collections.
WHAT IS THE PRODUCTION TIME FOR CUSTOM WORK?
The production time for custom orders consists of two phases:
- DESIGN TIME
The design time is determined by how long it takes to come to the final design of your jewelry. This can take anywhere from one day to several weeks depending on your request, as well as how quickly you respond to our correspondence during the design process for your piece.
- PRODUCTION TIME
Our lead time for production of a new design is currently 4 to 6 weeks. Please be aware, if it takes 2 weeks to come to a final design, and 6 weeks to make your jewelry, that is a total of 8 weeks from the beginning of the design process to day we ship your finished piece.
RUSH FOR CUSTOM ORDERS
If your order is time sensitive, please let us know from the start. We will gladly complete your order before our standard lead time, if we are able. There are certain times of the year when we are very busy. The more time you give us, the better.